Senior Business Analyst – Banking

DSS is an established yet fast-growing IT company, and a ServiceNow Partner which provides professional consulting and software development services. Our main goal is to guide and assist our customers in improving their business processes by using diverse and innovative technologies to deliver the most flexible and personalized solutions.

We are looking for a highly experienced Senior Business Analyst with a strong background in the banking industry tojoin our team. The ideal candidate will play a key role in analyzing complex business processes, gathering and refining requirements, and driving optimization initiatives for banking products and systems.

What you’ll do:

• Lead end-to-end business analysis activities for banking projects and clients
• Gather, analyze, and document detailed business and functional requirements
• Create high-quality analysis documentation and technical specifications
• Work closely with stakeholders to clarify, validate, and prioritize requirements
• Model and document processes using BPMN and business process management tools
• Identify inefficiencies and propose process improvements and optimizations
• Actively coordinate between business, technical teams, and clients
• Follow up and drive stakeholders for feedback, approvals, and execution
• Ensure alignment between business needs and delivered solutions

What we’re looking for:

• Proven experience as a Business Analyst in the banking domain
• Strong understanding of:
  • Banking operations and terminology
  • Core banking systems
  • Card processing (debit/credit cards)
• Hands-on experience with BPMN and business process management systems
• Ability to analyze and document complex, sophisticated processes in depth
• Excellent analytical and problem-solving skills
• Strong stakeholder management and communication skills
• Experience in requirements gathering, qualification, and documentation
• Ability to proactively drive discussions and follow up with clients
• Fluency in English (written and spoken)

What we consider as advantages:

• Critical thinking and problem-solving mindset
• Experience working with banking clients in consulting or delivery environments
• Familiarity with digital banking, payments, or fintech solutions
• Experience working in Agile/Scrum environments
• Strong stakeholder management with the ability to influence decisions
• Ability to engage in difficult conversations to drive better solutions

What we offer:

• Growth and recognition for your contribution
• Up to 6 days additional paid leave  
• Digital food vouchers
• Trainings and certifications
• Flexible working hours
• Additional health insurance
• Great opportunities for professional development
• Friendly work environment with free fruits and drinks
• Regular team events 

If you are motivated by this job opportunity, please send your CV in English.

All applications will be treated as strictly confidential.

Only short-listed applicants will be contacted