ServiceNow Consulting, Implementation & Management | DSS
ServiceNow® Consulting

Automate Your Business

Our incredible team of certified and proficient individuals will guide you through each step of analysis, design and implementation for either out-of-the-box setup or custom solutions.

Service hero section image

Our Expertise

Our team of ServiceNow experts helps you to design your processes and workflows. Our expertise ranges from implementation of all the base ITSM processes, such as Incident, Problem, Change, to more complex ones, such as DevOps, SecOps, ITBM, ITOM and PPM

Build and automate

Customer Service Management

Employee Service Management

Governance, Risk, and Compliance

IT Operations Management (ITOM)

IT Service Management (ITSM)


Strategic Portfolio Management

Vulnerability Response


Our Approach

Delivery of consulting services

Our team will understand your current objectives and business challenges to help you translate business goals to technical requirements.

Out-of-the-Box Implementation

We know that using OOTB is cost-efficient and maintainable in perspective, that’s why we will consult you in implementing and configuring the desired functionality using no-code/low-code approach.

Develop Custom Software Solutions

We treat your custom requirements as business as usual and are ready to help you design, build and implement the proper custom application that fits your business needs.

Post-development Support

We will continue monitoring your system and improving each aspect of the solution even after the implementation stage is complete.

We start with an in-depth analysis of the technical requirements and business challenges.
On top of our foundational analysis, we prepare comprehensive and resilient software architecture.
Using ServiceNow we implement features by following best coding practices and standards, in order to provide an easy to maintain and stable solutions.
Utilising both ServiceNow Automated Test Framework and manual testing, we guarantee delivery of high-quality, bug free functionalities.
Ensuring your business is on the go by having up and running services with zero disruption.

As consultants, we must be ruthless in discerning what is essential and what is just noise.

Get in touch to get more specifics

Contact us image


Our team can help you build your solutions easily by following the below steps:

The mixture of specialists with Consulting experience and deep technical knowledge leads us to proven experience working in large-scale transformation projects in Enterprise companies.

Success stories

We work closely with clients and help them develop unique technology solutions. Here are some of our successes with partners.

background imagebackground image on hover

Integrated Risk Management

DSS has implemented core Integrated Risk Management Services (incl. audit management & policy, and compliance) in ServiceNow for one of the world's biggest oil and gas companies. It enhances the visibility and efficiency of work for all management levels with specialised workspaces and advanced reporting and analytics and offers full-scale control automation and integration with SecOps.
background imagebackground image on hover

Continuous Integration and Continuous Delivery Pipeline

To accelerate the movement of development for one of the world's biggest oil and gas companies, DSS has developed a Continuous Integration and Continuous Delivery (CI/CD) Pipeline in ServiceNow. It enables developers to move update sets between environments automatically (without production access), enhances deployments' traceability and improves the testing and reporting phases.

What our clients say

Tell us about your project

We are eager to learn more about your company and your challenges. Write us more about your project, we are here to help you.

What to еxpect

Contact usand we'll reach out to you within 24 hours

Hop on a meetingwith us to discuss your vision and goals

Get a dedicatedDSS team to work on your project