News
18 Feb 20263 min. read
DSS Case Study: Implementing Nx for Shared Angular and NestJS Packages Across Multiple Projects
Learn how Nx monorepo improves Angular and NestJS with shared libraries, faster builds, dependency tracking and optimized CI/CD for scalable development.
12 Feb 20268 min. read
Meet the User Engagement Monitor for ServiceNow by DSS
Track late logins, idle time, and early logouts in ServiceNow with the DSS User Engagement Monitor. Turn user activity into actionable productivity insights.
26 Nov 20256 min. read
ServiceNow vs Salesforce: Which Platform Is the Better Choice for Modern Organisations
ServiceNow vs Salesforce: explore which platform fits your organisation’s needs and how ServiceNow delivers stronger workflow automation and unified operations.
7 Nov 20254 min. read
Digital Identity in 2025: What Enterprises Need to Know
Discover how DSS is shaping the future of digital identity with aIDentix, an AI-powered, privacy-first verification platform built for enterprises in 2025.
16 Oct 20255 min. read
How ServiceNow Virtual Agent is Delivering Instant, 24/7 Service
ServiceNow Virtual Agent delivers instant 24/7 support through intelligent automation, boosting efficiency and customer satisfaction.
6 Oct 20255 min. read
Empowering Customers with ServiceNow CSM and the Rise of Communities
Discover how ServiceNow CSM empowers customers with self-service, peer communities, and smarter support to transform customer experience.
26 Sep 20255 min. read
A Deep Dive into the ServiceNow Service Portal
Discover how the ServiceNow Service Portal transforms enterprise services with self-service, automation, and a consumer-grade digital experience.
19 Sep 20256 min. read
From Junior to Architect: A 5-Year ServiceNow Journey
See how one pro grew from ServiceNow junior to architect in 5 years. Get insights, tips, and inspiration to accelerate your own career path.
1 Sep 20259 min. read
ServiceNow License Types Explained: Optimize Your Choice
ServiceNow license types explained for IT management. Compare, optimize costs, and choose the best ServiceNow license for your organization.
23 Jul 20257 min. read
CSDM 5.0 Explained: What’s New, How It Works, and Why It Matters
Explore CSDM 5.0: What’s new, how it supports AI-driven digital transformation, and why it’s key to maximizing value from ServiceNow’s CMDB.
14 Jul 20253 min. read
How DSS Uses AI and OCR to Automate KYC Compliance in Banking
Learn how DSS Bulgaria uses AI-powered OCR to streamline KYC compliance, offering faster processing, fewer errors, and real-time verification.
7 Jul 20258 min. read
A comprehensive analysis of ServiceNow Integrated Risk Management (IRM)
ServiceNow IRM transforms risk into opportunity with automation, real-time insights, and global success stories in compliance and resilience
10 Jun 20259 min. read
AI in Digital Onboarding Revolutionizing Digital Verification and Liveness Detection
Digital Onboarding Reinvented: Harness AI for seamless verification, liveness detection, and security delivering trust, speed, and smarter customer journeys.
20 May 20252 min. read
It’s Not Just About Business - It’s About Belief in People
At DSS, we’ve always believed that the real power behind digital transformation lies not only in technology but in people.